Submit Tender

Privacy Policy

Last Updated: May 03, 2026

At Impala Terminals, we recognize that the integrity of operational, commercial, and infrastructure data is critical to safe and efficient terminal operations. This Privacy Policy explains how we collect, use, and safeguard information across our storage terminals and digital infrastructure systems.

1. Information We Collect

In the course of operating tank farms, storage terminals, and logistics infrastructure, we may collect:

  • Terminal User Information: Authorized operators, shipping agents, and counterparties interacting with terminal systems.
  • Cargo & Product Data: Specifications, volume, custody transfer records, and storage allocations for hydrocarbons and fuels.
  • Operational Data: Vessel schedules, pipeline movements, loading/discharge records, and terminal activity logs.
  • Compliance Data: Regulatory filings, customs documentation, and safety certifications.

2. How We Use Data

Data collected is used strictly for terminal and infrastructure operations:

  • Terminal Operations: Scheduling storage, blending, loading, and discharge activities.
  • Asset Optimization: Managing tank farm utilization and infrastructure efficiency.
  • Safety & Compliance: Ensuring adherence to HSE, environmental, and regulatory frameworks.
  • Reporting: Providing operational transparency to authorized stakeholders.

3. Data Security

We apply industrial-grade security controls to protect operational and commercial data:

All sensitive operational data is protected using encrypted systems, role-based access controls, and monitored infrastructure security protocols aligned with global terminal safety standards.

4. Third-Party Access

Data is shared only where necessary for terminal operations and regulatory compliance:

  • Shipping & Logistics Partners: Vessel operators, pipeline operators, and authorized terminal users.
  • Regulatory Authorities: Customs, port authorities, and environmental regulators.
  • Technology Providers: Systems supporting terminal monitoring, scheduling, and infrastructure management.

5. Data Retention

Operational and compliance records are retained for periods required by applicable regulations, contractual obligations, and industry standards, typically ranging from 5 to 10 years depending on data type.

6. Your Rights

Authorized stakeholders may request access, correction, or deletion of their data in accordance with applicable laws and contractual agreements. For privacy inquiries, contact our Data Governance Office at privacy@impalaterminals.com.